Frequently Asked Questions
AM I ABLE TO TRIM THE TREE IN MY FRONT YARD?
Yes. All trees that are on your property belong to you and can be trimmed at anytime. The City of Waterford asks that you please place all trimmings in your yard waste bin or contact Waste Management if you have a larger job.
THERE ARE PEOPLE DAMAGING THE PARK (GRAFFITI, TREES, BENCHES, ETC.)
Call 911 immediately. For your safety please do not address the situation yourself.
WHAT IS THE NAME OF THE CITY’S LIBRARY?
AFTER A HEAVY RAIN MY STREET FLOODS
Actually, if your street carries a lot of water during heavy storms, it is functioning exactly as intended. When residential subdivisions are designed, the lots are graded to allow the storm water runoff to drain to the street. The streets are built on a slope which will carry the storm water to a nearby creek, channel, or storm drain system. During small storms, you may just notice water in the gutters. But in more major events, the water may inundate a larger portion of the road. In extreme conditions, the water may even overtop the curb and use the “parkway” (up to and including the sidewalk area) as well. Please be aware that it will take the Storm Drains some time to keep up with the sudden rain fall demands and that our Public Works Department is making sure are being run correctly.
If you have any concerns regarding flooding reaching your home please take a look at the sandbag information available under the Public Works page.
MY STREET LIGHT IS OUT AND/OR BLINKING
If it’s a basic metal pole street light, call the Trouble Department at Modesto Irrigation District to report it, (209) 526-7373.
If it’s a lamp post in the Downtown Area, contact the Public Works Department at (209) 874-4095.
MY NEIGHBOR PLAYS REALLY LOUD MUSIC ALL NIGHT
The City of Waterford has an ordinance regarding noise control which can be found under the Municipal Code. In summary, excessive noise after 10PM or before 7AM is not allowed. We encourage you to work it out with your neighbor as good neighbors should, but if the problem persists, contact the Code Enforcement Officer at firstname.lastname@example.org or (209) 874-2328 ext. 102.
If the issue is urgent, and the noise is excessive or late, please contact Police Services at that time for reporting at (209) 874-2349 during business hours, or (209) 552-2468 for non-emergency after hours dispatch.
DO I NEED A PERMIT TO HAVE A YARD SALE?
Yes. You can find information regarding yard sale permits under the Business Department page or contact City Hall at (209) 874-2328.
WHERE CAN I FIND INFORMATION ON THE LOCAL BUS SERVICE?
The Stanislaus Regional Transit (StaRT) provides transit service to the residents and visitors in Stanislaus County.
Monday – Friday
8:30am – 4:45pm
9:00am – 4:30pm
Out of Service
11:30pm to 12:30pm
Call 1-800-262-1516 for reservations.
WHEN IS MY GARBAGE PICKED UP?
Waste Management picks up all waste for Commercial properties every Tuesday and all waste for Residential properties every Wednesday.
A TRAFFIC SIGNAL IS OUT AND/OR FLASHING
Contact California Department of Transportation (CalTrans) Dispatch Center at (209) 948-7977.
MY STREET SIGN IS MISSING AND/OR DAMAGED
Contact the Waterford Public Works Department to report it at (209) 874-4095.