Request for Proposal – Information Technology Services

The City of Waterford is requesting proposals from qualified, professional technology vendors for Information Technology Support Services. The qualified vendor will provide technical support, assistance, hardware and software troubleshooting, system preventive maintenance and system maintenance and will maintain an inventory of hardware and software.

The City will require support at City Hall and City remote locations as needed. The IT service support is typically required during standard City operating hours, 7:30 to 5:30 Monday through Thursday and 8:00 to 5:00 on Friday. Technical assistance may also required before City Council and Board, Committee and Commission meetings in the evening.

MAILING OR ELECTRONIC SUBMITTAL INSTRUCTIONS
City of Waterford
101 E Street
Waterford, CA 95386

Electronic submittals may be sent directly to Miranda Lutzow at mlutzow@cityofwaterford.org.

INQUIRIES/QUESTIONS
Questions pertaining to the RFP should be directed to Miranda Lutzow, Administrative Services Director at her email address, mlutzow@cityofwaterford.org. Inquiries by telephone or in‐person will not receive a response.

Proposals Due August 1, 2017 @ 3:00PM

RFP Information Technology Support Services

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